About Our Services

What are the services at the salon?

We are a nail and beauty salon. We have a range of services to choose from including facials to pedicures to semi permanent eyebrows. Please see the list below:

Nails:

Acrylic Extensions

SNS (Signature Nail System) Dipping

Gel Polish Nails

Manicures

Pedicure

 

Beauty:

Waxing

Threading

Spray tans

Lamination Brows

Henna Brows

 

Semi Permanent Makeup:

Phi brows

Microblading

Microblading Shading

 

Phi Contour:

Ombre brows

Lip tattoo

Eyeliner

 

Lashes:

Individual classics lashes

Volume lashes

Russian lashes

Cluster lashers

LVL lashes

Strip lashes

 

Massages:

Indian head massage

Hot stone massage

Deep tissue

Aromatherapy

 

Facials:

Decleor facials

 

Sunbeds:

Laydown

Standup

Does it hurt having your nails done?

We are qualified nail technicians and have been for many years. All of the staff are experienced in the industry. There should be no discomfort or pain during the procedure.

Is a walk- in service or appointments only?

As a busy salon we would highly recommend to book in advance especially coming up to the holiday season. We do allow walk-ins but can not always guarantee how long the waiting time will be. You can book online at the convenience of our own time.

What is the difference between acrylic powder and gel powder?

We offer two different powders in our salon. Acrylic powder which is more affordable with a hint of pink and Gel powder which is clear and transparent. The durability of gel is better.

How long does Gel polish last?

We recommend to book every 2/3 weeks depending on nail growth. Natural nails can break easily so regular trips to the salon is needed to prevent this.

How long does an acrylic full set last?

We recommend to book every 3/4 weeks depending on nail growth.

What brands do we use?

We use a range of brands which includes:
OPI, DND, WAVE, SNS, GLITTERBELLS and many more.

How long does an SNS full set last?

We recommend to book every 3/4 weeks depending on nail growth. 

Technical Questions

What should I do if I have a fungal infection?

We recommend you go and see the GP straight away where they will treat it with fungal creams and lotions. Your local pharmacy can offer these products off the shelf. However, these products can be purchased from our salon.

Can I come to Divine to get infills when I got my full set from another salon?

We would need to see the condition of the set. The staff would normally advise on the day but normally it is possible to infill.

I am diabetic can I have a pedicure?

Before the booking please let the staff know of any health issues so we can deal with it accordingly but normally it is possible to have this treatment done with extra care.

I am pregnant can I have my nails and feet done?

We are able to perform the nails normally and the pedicure without the massage.

Will my natural nails continue to grow under fake nails?

Your nails will continue to grow as normal.

General Questions

Do we use the electric nail drill?

We perform nail enhancements using the electric file as this makes our end result perfect and smooth. We prefer not to use the drill on gel polish to maximise the natural nail strength.

How long do nails take?

Average nail time is 1 hour but this all depends on the service/treatment you are having done.

Difference between gel polish and normal nail varnish?

Gel polish is a hard wearing varnish that dries instantly using our LED lamp, it also lasts around 2 – 4 weeks depending on the aftercare and general day to day duties. Gel can not be removed using normal nail varnish remover from the local shop it needs to be removed with acetone which only salons should have. Incorrect removal of gel can lead to damaged weak nails.

Advantages of having Gel Polish are:

  1. Dries instantly
  2. More shiny
  3. Longer lasting
  4. Non- chip

Normal nail varnish can be applied and takes longer to dry. We finish of our set by apply top coat then dried under an air drying fan.

Do we do wedding nails?

Yes, we do weddings nails but we do advise you to book in advance as we can not guarantee an appointment at your desired time and date.

Is there an age restriction?

The age limit is 16 and over without parental consent. If under 16 years we will need parent consent to carry out the service, we may ask you to accompany your child so that there is a clear understanding of price and what the client desires.

Do we do group bookings?

Yes, we do group bookings. If you are booking for a set date then we highly advise you to book in advance to guarantee your desired time and date. Also on a group booking of 3 or more, we would require a 50% deposit to secure the time slot.

How do i book an appointment?

You can book online via (mylocalsalon.com), Salon number – 01604 721732 or via the booking icon on our Facebook page. We require a 50% deposit to secure all bookings.

Why do you take deposits?

We now take deposits to secure all treatments and timings.

A 50% deposit is taken when making the appointment, the rest of the balance is paid on the day.

Cancellation Policy

We are a very busy salon. If you are late 15 mins or more we have the right to cancel your appointment and the deposit is lost.Please appreciate that we are a very busy salon and it will make the technicians run behind their other clients.

If you cancel your appointment WITHIN 24 hours of the booking, your deposit is unfortunately lost.

However, if you would like to cancel your appointment with MORE than 24 hours this CAN be refunded. Please contact the salon to rearrange your appointment or if you wish to cancel.

Do we sell gift vouchers?

We sell gift vouchers ranging from £10-unlimited. This can be purchased in the salon otherwise please contact us to arrange this to be sent out to you, alternatively you can purchase online our website and an e-voucher will be emailed to you.

How long should the hair be for waxing?

The ideal length for waxing is 1cm but half of this is also is ok. We recommend every 3 to 6 weeks for waxing depending on the area.

 

What should i do before a spray tan?

We would recommend all waxing and exfoliation to be done prior to the appointment. We advise to dress in loose clothing so it is easily slipped on after the tan.

 

I have filled my 8th stamp on my loyalty card, what happens next?

We have a loyalty scheme to show our appreciation for loyal clients that spend over £10 per session. Once all stamps are filled we give back a DISCOUNTED treatment for nails or beauty (excluding any Semi Permanent Make up). Terms and conditions apply and there is a limit but mainly full sets and infills will be free (without gel polish or any take offs), pedicures, facials and waxing.

Ive lost my loyalty card? is there anything that can be done?

Unfortunately we are unable to trace the appointments and it is the clients responsibility to keep the card safe. We will NOT backdate any stamps that have been lost of forgotten to be stamped. We offer to keep the loyalty card in our filling box to prevent this happening again to loyal clients.

General Questions

What is Microblading?

Phibrows is a technique of semi-permanent drawing of the eyebrows with hyper-realistic result.

Microblading uses very small needles that are then pigmented under the skin, giving a hair stroke effect. PhiBrow strokes are always drawn in the direction of the natural hair strokes to achieve the hyper-realistic look. Microblading is good for people who have over plucked over the years, want to add more volume for a fuller look, people who have experienced hair loss and just for people that want to achieve a more defined look. PhiBrows always try to create the appearance of much more natural brows than other looks out there.

We do not wax or take off ANY existing eyebrows. We will tidy the area but do not remove the whole eyebrow.

Does Microblading hurt?

We take into consideration that everyone has a different pain threshold. We will try to make the procedure as pain free as possible. Some clients do find the procedure uncomfortable and others don’t find any discomfort. Pain relief is used during the procedure and is topped up regularly to keep you comfortable.

Do I need a patch test for Lashes? Brows?

We require a patch test if you haven’t had one with us before and to test if you have any allergic reactions. If a test is not carried out at least 24 hours prior appointment, unfortunately you will forfeit the deposit and the treatment will not be carried out.

Patch testing includes the following treatments lashes extensions, brow lamination, henna brows and LVL lashes.

I've had my eyebrows microbladed somewhere else, can you do the top up?

We would recommend you book a consultation with our Phibrow artist to discuss the options.

What is the recommended time for a eyebrow top-up?

We recommend every 12 to 18 months.

Will you shave all my eyebrows off before i get them microbalded?

Our techniques is to create a natural full look therefore the more hairs you have the more natural it’ll look, so we do not remove any hair.

Can you infill lashes done by another salon?

Unfortunately we will be unable to infill someone else’s work due to material used and technique.

What is the difference between Individual, Volume and Russian lashes?

Individual Lashes: are single lashes applied to one single lash strand to create a very natural lash enhancement.

Volume (3d) Lashes: are multiple Lashes that are fanned to one single lash giving a fuller look and more dimensional look.

Russian Lashes: are similar to volume lashes, created the same way but with more of a dramatic look.

What are LVL lashes?

LVL is a natural enhancement to lift and volumize your natural lashes naturally – our natural lashes will be curled for 6/8 weeks this treatment includes tinting  therefore a patch test is required 24 hrs before your appointment.

Can I have lashes or LVLs done while pregnant?

Due to changes in hormones in pregnancy we recommend not having LVL.

Can I have Dermaplaning before my holiday ?

The recommended time to have the dermaplaning treatment is 2 weeks before to avoid the any sun damage.

Can you have Dermaplaning whilst pregnant ?

This treatment can be performed while pregnant.

Can i have massages whilst pregnant?

Unfortunately we do not specialise in pregnancy massages.